Privacy policy
Effective Date: Monday, April 20, 2026
Last Updated: September 22, 2026
1. Who We Are
Dunzo.Store is owned and operated exclusively by Dunzo Inc. (“Dunzo Inc.,” “we,” “us,” or “our”).
Dunzo Inc. operates Dunzo.Store as an independent consumer merchandise and lifestyle retail business offering apparel, headwear, bags, drinkware, accessories, and other lawful consumer goods.
Dunzo.Store does not sell, distribute, deliver, facilitate the sale of, or accept payment for cannabis or cannabis products.
Separate Business Entities
Dunzo Inc. and JSDT Alliance Inc. are separate companies with separate ownership and business operations.
JSDT Alliance Inc. operates separately in California's regulated cannabis industry and is associated with DunzoCA.com.
Dunzo Inc. and JSDT Alliance Inc. maintain separate ownership, business operations, banking, payment processing, financial accounts, sales systems, customer transaction records, funds, and customer order information.
Information collected in connection with Dunzo.Store transactions is collected and maintained as part of Dunzo Inc.'s independent consumer retail operations and is not provided to JSDT Alliance Inc. for cannabis sales, cannabis marketing, cannabis order fulfillment, cannabis transaction processing, or related cannabis business activities.
Purchasing merchandise from Dunzo.Store does not constitute a cannabis transaction or establish a cannabis customer or order with JSDT Alliance Inc.
2. Information We Collect
Depending on how you interact with Dunzo.Store, we may collect the following categories of information:
Contact information, including your name, email address, telephone number, billing address, and shipping address.
Order and transaction information, including products purchased, purchase amount, order date, shipping information, order status, returns, refunds, and related transaction information.
Payment information. Payments are processed through third-party payment providers. Dunzo Inc. does not store complete payment-card numbers or security codes where those details are handled directly by the applicable payment processor.
Device and technical information, which may include IP address, browser type, device type, operating system, referring pages, pages viewed, and other technical information associated with use of Dunzo.Store.
Website activity, which may include interactions with pages, products, advertisements, links, shopping carts, and other features of Dunzo.Store.
Communications, including information you provide when contacting customer support or otherwise communicating with Dunzo Inc.
3. How We Use Personal Information
We may use personal information to:
process, fulfill, and manage orders;
process payments, returns, refunds, and exchanges;
arrange shipping and delivery;
communicate regarding purchases and orders;
provide customer support;
maintain and improve Dunzo.Store;
understand how visitors interact with the website;
measure website and advertising performance;
prevent fraud, abuse, and unauthorized transactions;
maintain the security and integrity of Dunzo.Store;
maintain accounting, tax, and business records;
comply with applicable legal and regulatory requirements; and
provide marketing communications where permitted by law and consistent with customer preferences.
4. Payment Processing
Payments made through Dunzo.Store are processed by third-party payment providers.
Depending on the payment method selected, these providers may collect payment-card details and other financial information necessary to authorize and complete a transaction.
Dunzo Inc. does not store full payment-card details when those details are collected and processed directly by a third-party payment processor.
Payment information associated with Dunzo.Store purchases is used for transactions involving Dunzo Inc. merchandise and is not used to process cannabis transactions on behalf of JSDT Alliance Inc.
5. How We Disclose Information
We may disclose personal information when reasonably necessary to operate Dunzo.Store, including to categories of service providers such as:
payment processors;
shipping and delivery providers;
website and e-commerce platform providers;
hosting and infrastructure providers;
fraud-prevention and security providers;
analytics providers;
advertising and marketing service providers;
email and customer-communication providers; and
accountants, attorneys, or other professional advisers where appropriate.
We may also disclose information when required by law, legal process, regulatory requirement, or when reasonably necessary to protect our rights, customers, business, or the security of Dunzo.Store.
We do not provide Dunzo.Store customer purchasing, payment, order, or transaction information to JSDT Alliance Inc. for cannabis sales, cannabis marketing, cannabis order fulfillment, or cannabis transaction processing.
6. Sale and Sharing of Personal Information
Dunzo Inc. does not sell customer personal information for money.
However, certain advertising, analytics, cookies, pixels, or similar technologies may involve disclosure of information to advertising or analytics providers. Depending on the technology and applicable law, certain disclosures may be considered “sharing” of personal information even when Dunzo Inc. does not receive money in exchange.
Where applicable law provides a right to opt out of the sale or sharing of personal information, Dunzo Inc. will honor qualifying requests as required by law.
Requests or questions regarding these practices may be submitted to:
support@dunzo.store
This is an important improvement over your original “we do not sell personal data” provision. California distinguishes between a traditional sale and certain sharing for behavioral advertising.
7. Cookies, Analytics, and Advertising Technologies
Dunzo.Store may use cookies and similar technologies for purposes including:
website functionality;
shopping-cart and checkout functionality;
remembering preferences;
security and fraud prevention;
website performance;
analytics;
measuring advertising effectiveness; and
marketing and advertising where permitted.
Third-party service providers may also use cookies, pixels, or similar technologies in connection with services they provide to Dunzo Inc.
Most browsers allow users to control or disable cookies through browser settings. Disabling certain cookies may affect the functionality of Dunzo.Store.
Do Not Track and Privacy Signals
Some web browsers provide “Do Not Track” signals or other privacy preference mechanisms.
Where Dunzo Inc. is legally required to recognize an applicable browser-based privacy preference signal, such as a qualifying Global Privacy Control (GPC) signal, we will process that signal as required by applicable law.
Traditional browser “Do Not Track” signals may not operate in the same manner as legally recognized opt-out preference signals.
This is worth including because California's online privacy law specifically requires disclosure concerning Do Not Track mechanisms, and covered businesses that sell/share information must honor qualifying GPC signals.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
processing and documenting orders;
providing customer service;
maintaining tax and accounting records;
preventing fraud;
maintaining security;
resolving disputes;
enforcing agreements; and
satisfying applicable legal and regulatory requirements.
Retention periods may vary depending on the nature of the information and the reason it was collected.
9. California Privacy Rights
California residents may have certain rights concerning their personal information under applicable California privacy laws.
Depending upon the law applicable to Dunzo Inc. and the circumstances of the request, these rights may include:
Right to Know and Access — the right to request information regarding personal information collected, used, disclosed, sold, or shared and, where applicable, obtain specific pieces of personal information.
Right to Delete — the right to request deletion of certain personal information, subject to applicable exceptions.
Right to Correct — the right to request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing — where applicable, the right to direct a business not to sell or share personal information.
Right to Limit Certain Uses of Sensitive Personal Information — where applicable under California law.
Right to Non-Discrimination — the right not to receive unlawful discriminatory treatment for exercising applicable privacy rights.
These are among the rights currently recognized by California's CCPA/CPRA framework.
Exercising Your Rights
Privacy requests may be submitted to:
support@dunzo.store
Please clearly describe the nature of your request.
Dunzo Inc. may request information reasonably necessary to verify your identity and process the request as permitted or required by applicable law.
An authorized agent may submit a qualifying request on behalf of a consumer where permitted by applicable law. Dunzo Inc. may take reasonable steps to verify the agent's authority and/or the consumer's identity.
10. Security
Dunzo Inc. uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
No electronic transmission, website, database, or information-storage system can be guaranteed to be completely secure. Accordingly, Dunzo Inc. cannot guarantee absolute security.
11. Third-Party Websites and Services
Dunzo.Store may contain links to websites or services operated by third parties.
Dunzo Inc. does not control and is not responsible for the privacy, security, content, or practices of independently operated third-party websites or services.
Visitors should review the privacy policies applicable to third-party websites before providing personal information to them.
12. Children's Privacy
Dunzo.Store is not directed toward children under the age of 13.
Dunzo Inc. does not knowingly collect personal information through Dunzo.Store from children under 13.
If we become aware that personal information has been collected from a child under 13 in circumstances where parental consent is legally required, we will take appropriate steps consistent with applicable law.
13. Corporate and Transaction Separation
All purchases completed through Dunzo.Store are transactions exclusively between the customer and Dunzo Inc.
Dunzo.Store does not sell cannabis or cannabis products, process cannabis payments, accept payment on behalf of a cannabis business, or fulfill cannabis orders.
Dunzo Inc. and JSDT Alliance Inc. maintain separate ownership, financial operations, banking, payment processing, customer transaction records, order information, sales systems, and funds.
Customer information collected through Dunzo.Store in connection with merchandise purchases is maintained as part of Dunzo Inc.'s consumer merchandise operations and is not provided to JSDT Alliance Inc. for cannabis sales, marketing, order fulfillment, or transaction processing.
14. Changes to This Privacy Policy
Dunzo Inc. may update this Privacy Policy periodically to reflect changes in our operations, technologies, service providers, legal requirements, or privacy practices.
When the policy is revised, the Last Updated date at the beginning of the policy will be changed accordingly.
Visitors are encouraged to review this Privacy Policy periodically.
15. Contact Us
Questions, concerns, or requests concerning this Privacy Policy or Dunzo Inc.'s privacy practices may be submitted to:
Dunzo Inc.
Email: support@dunzo.store