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Terms and conditions

Dunzo Store

Effective Date: Monday, April 20, 2026

Overview

By using this site, you agree to these Terms.

Products & Orders

∙ Products are subject to availability 

∙ We may limit quantities 

∙ Orders may be canceled due to errors or fraud 

Shipping

Risk transfers to customer upon carrier acceptance.

Returns

Governed by our Shopping Policy.

Chargebacks

You agree to contact us before initiating disputes.

We may:

∙ Submit proof of delivery 

∙ Restrict future orders 

Refusal of Service

We may refuse service for fraud, abuse, or violations.

Intellectual Property & Drop Protection

All designs, branding, and products are owned by Dunzo.

You may not:

∙ Copy or reproduce designs 

∙ Manufacture or resell replicas 

Limited drops are protected and enforced.

DMCA & Brand Enforcement

We enforce intellectual property rights.

Report violations to: [email protected]

We may:

∙ Issue takedowns 

∙ Pursue legal claims 

Brand Protection & Enforcement Rights

We reserve the right to act against:

∙ Counterfeit production 

∙ Unauthorized resale 

∙ Brand misuse 

Actions may include legal claims and account restrictions.

Anti-Bot & Bulk Purchasing

We prohibit:

∙ Bots or automated purchasing 

∙ Circumventing limits 

We may cancel orders and block access.

Marketing Communications

By providing contact info, you consent to:

Email

Order updates and promotions (unsubscribe anytime)

SMS

∙ Message/data rates may apply 

∙ Reply STOP to opt out 

Consent is not required for purchase.

Limitation of Liability

Liability is limited to the amount paid.

Indemnification

You agree to indemnify Dunzo against misuse or violations.

Arbitration & Disputes

Disputes are resolved via binding arbitration in California.

You waive:

∙ Jury trials 

∙ Class actions 

Small claims court allowed where applicable.

Governing Law

California law applies.

Changes

We may update these Terms at any time.

Contact

[email protected]